Hogan Loom
Your details belong to your life.
This policy explains how Hogan Loom, operated by David Hogan LLC, handles information when you browse hoganloom.com, create an account, place an order or contact us.
Information you provide
We receive the contact, billing and delivery details entered during checkout, including your name, email, telephone number and postal address. Account details, order records and messages you send to customer service are also stored as needed to provide those services. Please do not send card numbers or sensitive identity documents through the contact form.
Information from using the site
Our web infrastructure may record an IP address, browser information, requested pages and security-related events. These records help operate the site, troubleshoot errors and protect it from misuse. The shopping cart uses necessary session data to retain your selections.
Cookies and your choices
Essential cookies support the cart, checkout, account sign-in and security. WooCommerce may set cart and session cookies when you add an item. WordPress sets authentication cookies when you sign in. Our Cookie Settings control stores your Accept or Decline preference in your browser’s local storage, so the notice does not appear on every page.
We currently use no optional analytics or advertising scripts. Choosing Decline keeps essential shop functions available. You can reopen the choice through Cookie Settings in the footer or clear your browser storage. Blocking essential cookies in your browser can prevent the bag or account from working correctly.
How information is used
- To process and communicate about purchases, delivery and returns.
- To respond to questions and maintain your account.
- To protect the shop, meet legal obligations and maintain business records.
Information needed to run these services may be provided to hosting, email, delivery and other service providers performing the relevant work. Authorities may receive information when legally required. We do not trade customer data for money or use it for cross-site targeted advertising.
Keeping and protecting records
Order records may be retained for accounting, legal and dispute-resolution purposes. Messages are kept for customer service needs. Access is limited to appropriate business purposes, and the site uses HTTPS. No method of online storage or transmission can be guaranteed completely secure.
Your requests
You may ask to access, correct or delete personal information by emailing [email protected]. We may verify that the request belongs to you. Some records must remain where required by law or needed to complete an existing transaction. Depending on your state, additional privacy rights may apply; we will review requests under the applicable law.
Children and external links
This shop is intended for adults and is not directed to children under 13. Contact us if you believe a child has provided personal information. External sites have their own privacy practices.
Contact and policy changes
Changes to these practices will be reflected on this page. Contact David Hogan LLC, 11406 Borealis St, Eagle River, AK 99577; [email protected]; +1 (818) 984-1187. Service hours: Monday–Friday, 9:00 a.m.–5:00 p.m. Eastern Time.